Reinventing HCP Engagement for Greater Reach and Lower Cost
Epikast’s hybrid sales model combines highly educated, remote and/or in-person representatives with regional field support to expand HCP access, accelerate launches, and sustain growth. AI-driven insights and omnichannel precision ensure every interaction is timely, relevant, and cost-effective, delivering up to 50% savings without sacrificing performance.
Scientific Integrity Meets Strategic Precision
Our Medical Science Liaisons (MSLs) — MDs and PhDs — are trusted partners who engage HCPs with high-value, compliant, scientific exchange. Supported by AI-powered insights, they expand reach to local and community physicians, diminish clinical complexity, and deliver tailored scientific information that improves patient care.
Turning Patient Support into a Competitive Advantage
In specialty and rare disease, every barrier can mean precious, wasted time. Epikast’s clinically trained Patient Services teams blend medical fluency with compassionate engagement to help patients navigate pre-authorizations, co-pays, and treatment complexities.
AI-enabled personalization drives higher adherence, fewer drop-offs, better outcomes, and reduced time to fill.
Tailored Expertise for Unique Needs
From “white glove” MSL support in clinical trials to radiology image review, nurse education, and data analysis, Epikast delivers customized programs to address specialized challenges. Each service is backed by top-tier medical talent, agile deployment, uncompromising quality, and clear focus on compliance.
Driving Adherence, Reducing Costs, Improving Satisfaction
Epikast strengthens member engagement through medically trained teams who educate, guide, and support members with empathy and clinical credibility. AI-optimized targeting enhances personalization, while scalable delivery reduces healthcare costs and improves healthcare outcomes for patients.
We therefore comply with relevant data security and privacy frameworks, and our compliance team continuously monitors any regulatory changes to ensure that we update our technology and procedures as appropriate.
Our IT infrastructure and operations are ISO27001 certified, and we also operate in compliance with SOC 2 requirements (both Type 1 and Type 2).
On the data privacy front, we comply with the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
All our teams are supported by our compliance team that has designed our detailed compliance processes, procedures, and controls to ensure that our deployment is fully aligned with all regulatory/legal requirements. In addition we will work closely with you to ensure that we also incorporate your own compliance and ethical guidelines into the way we operate.
We combine specialized life sciences expertise with cost-effective talent and cutting-edge AI solutions, helping your team communicate more effectively, strengthen connections with healthcare professionals and patients, and ultimately drive measurable impact across every touchpoint.