Our solutions are customized to each brand team we partner with, focusing on its most important priorities as they relate to engaging patients and their caregivers.
Patients encounter significant roadblocks to obtaining essential therapies – lack of insurance coverage, prior authorization requirements, step edits, etc. Epikast’s expert Patient Services team navigates the administrative complexity and financial challenges to help patients quickly access the right medications.
Patients often struggle with understanding their medication, dealing with adverse events, or encountering out of pocket cost barriers. Epikast Patient Support members understand the specific clinical and financial challenges, coordinate the available solutions or support programs, and minimize drop-offs by helping patients adhere to treatment.
Organizations are pressed to deliver consistent, knowledgeable, and compassionate patient support, but face increasing budget constraints. Epikast addresses these concomitant concerns through scalable models that deploy highly trained teams of nurses and pharmacists, while reducing overall costs.
Epikast uses intelligent data to personalize patient outreach, anticipating patient needs and enhancing communication. Using targeted AI strategies, Epikast’s clinically trained teams help make patient support a growth driver, producing measurable outcomes and delivering patient satisfaction while lowering operational costs.
Epikast’s patient care coordinators – typically nurses, pharmacists, or other professionals who are trained in patient care – streamline support throughout the patient treatment journey.
Their expertise ensures faster treatment initiation and improved adherence, delivering patient-centric solutions tailored to your needs.
Our team minimizes the time between diagnosis and treatment initiation by assisting with benefits verification, pre-authorization requirements, co-pay options, and coordination with specialty pharmacies. We work with you to reduce the time to first fill for your brand in a cost-effective manner. Our integrated model offers lower spend, wider impact, and flexible deployment.
The Epikast team improves patient adherence by engaging patients at the right time, understanding their emotional, physical, or financial issues that might prevent them from continuing their therapy, removing any administrative or coordination barriers, and delivering other potential solutions – for example co-pay assistance programs – when appropriate. We work with you to maintain refill rates for your brand efficiently.
We combine specialized life sciences expertise with cost-effective talent and cutting-edge AI solutions, helping your team communicate more effectively, strengthen connections with healthcare professionals and patients, and ultimately drive measurable impact across every touchpoint.